Shipping Policy

Thank you for shopping with Oveliamart! Please read our shipping policy carefully so you know what to expect when you place an order with us.

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after your order is confirmed. You will receive an email notification once your order has been shipped.

During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

Domestic Shipping (United States)

We ship to all 50 U.S. states. Once your order has been processed and dispatched, please allow the following estimated delivery times:

• Standard Shipping: 5–12 business days

Delivery times are estimates and may vary depending on your location and carrier conditions.

International Shipping

We ship to many destinations worldwide. International orders typically arrive within 7–20 business days after dispatch, depending on the destination country and local customs processing.

Please note that international delivery times can vary and may be affected by factors outside our control, such as customs delays or local postal service conditions.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

If you have not received a tracking email within 5 business days of placing your order, please contact us at the email address below.

Duties, Taxes & Customs Fees

For domestic (U.S.) orders, any applicable sales tax will be calculated and displayed at checkout.

For international orders, your shipment may be subject to import duties, customs fees, and local taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before placing an order.

Shipping Destinations

We currently ship to the United States and many international destinations. If your country is not available at checkout, please contact us and we will do our best to assist you.

Address Changes

If you need to update your shipping address after placing an order, please contact us immediately at support@oveliamart.shop. We will do our best to accommodate changes, but once an order has been dispatched, we are unable to redirect shipments.

We are not responsible for orders shipped to incorrectly provided addresses, so please double-check your shipping details at checkout.

Lost or Delayed Shipments

If your order appears to be lost or significantly delayed beyond the estimated delivery window, please reach out to us and we will investigate with the carrier on your behalf.

Contact Us

For any shipping-related questions, please contact our support team at support@oveliamart.shop. We aim to respond to all inquiries within 1–2 business days.